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overview
Using ChainGPT’s Web3 AI Chatbot, Walletor transformed digital commerce operations, delivering instant support and accelerating user growth across continents.
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Overview

Walletor, a rapidly growing digital commerce marketplace focused on global access to gift cards, games, eSIMs, and discounts, transformed its user support and smart contract operations within just 3 days by integrating ChainGPT’s Web3 AI Chatbot. Confronted with bottlenecks in user support and the demands of secure, rapid smart contract development, Walletor opted for ChainGPT’s Web3-native, production-ready AI, delivering scalable, real-time support, effortless onboarding, and tangible improvements in user conversion and operational efficiency.

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Key Metrics & Results at a Glance

  • Accelerated time-to-purchase: AI-guided product discovery enabling faster decisions
  • Improved conversion rates & higher checkout completion: AI-driven assistance at every step
  • Increased average order value: Relevant, personalized product recommendations
  • Reduced support costs: 24/7 instant, automated customer service across all platform pages
  • Faster smart contract deployment: Automated, AI-supported secure contract generation and auditing
  • Rapid integration timeframe: Full rollout completed in just 3 days

Challenge: Scaling Support and Secure Smart Contract Development Globally

As Walletor’s digital marketplace attracted a diverse, worldwide customer base, two critical pain points emerged:

  • Support Scalability: With a user base spanning Europe, Asia, Africa, and the Americas, Walletor struggled to provide instant answers around product availability, discounts, and offers, manual customer support was costly, slow, and unscalable, impacting conversions and user satisfaction.
  • Smart Contract Security and Development Speed: As Walletor expanded features, the need for reliable and secure smart contracts became paramount. Manual development and traditional auditing were slow, resource-intensive, and posed potential security risks, hampering product rollout speed and innovation.

These challenges threatened Walletor’s ambitious goal of surpassing 10,000+ monthly active users within a year.

Solution: ChainGPT Web3 AI Chatbot and Smart Contract Generator

Walletor partnered with ChainGPT to rapidly overcome these hurdles by deploying:

  • Web3 AI Chatbot & Large Language Model: Embedded across every page and post, ChainGPT’s chatbot delivers real-time, context-aware guidance on products, offers, and deals, giving users instant, intelligent support, streamlining the purchase journey, and powering conversions.
  • Smart Contract Generator & Auditor: ChainGPT automates secure smart contract generation and auditing, accelerating development cycles, minimizing security vulnerabilities, and freeing Walletor’s lean five-member team to focus on core product growth.

Results: Smarter Commerce, Higher Engagement, and Streamlined Operations

The impact of ChainGPT integration has been immediate and measurable. Walletor users now find what they need faster, convert at higher rates, and experience a modern, AI-driven shopping journey, all supported by secure, rapidly deployed backend contracts.

Before:

  • Rising support costs and slow response times limited customer engagement and repeat purchases.
  • Smart contract rollout was manual, slow, and resource-draining.

After:

  • AI chatbot delivers 24/7, real-time support, significantly improving conversion and boosting user satisfaction.
  • Checkout completion rates and average order value have both climbed, driven by timely recommendations.
  • Secure contract deployment is now swift and automated, with lower development and audit overhead.
  • Walletor is positioned to scale confidently towards its 10,000+ MAU target.

Why ChainGPT? (Advantages & Unique Selling Points)

  • Web3-native intelligence, fine-tuned for blockchain commerce and smart contract workflows
  • API/SDK is production-ready, easy to integrate, and optimized for rapid scaling
  • Delivers measurable results: user engagement, cost reduction, faster development cycles
  • Frees technical teams to innovate, rather than manage undifferentiated AI infrastructure

Walletor Testimonial

“Our mission with Walletor is to simplify how people access and purchase digital products globally. Integrating ChainGPT allows us to remove friction from discovery and decision-making by giving users instant, intelligent guidance. This partnership helps us scale faster, improve user experience, and set a new standard for how AI can be applied in real-world commerce.”

- Granit Mustafa, Founder

Future Outlook

With ChainGPT’s AI powering support and smart contract automation, Walletor is poised to accelerate user growth, introduce new digital product categories, and expand global partnerships. Continued enhancements and feature rollouts, supported by ChainGPT’s scalable AI, will drive Walletor’s evolution into the premier one-stop marketplace for digital products worldwide.

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About ChainGPT

ChainGPT provides specialized AI-powered APIs and SDKs tailored for Web3, simplifying blockchain integrations, accelerating innovation, and enabling real-time insights.