Contents
LaqiraPay, a key product of the Laqira Protocol ecosystem, delivers fully decentralized, non-custodial, asset-agnostic, multi-network crypto payment processing for a global audience.
case in numbers
8,000+
Monthly active users
$25M+
Total processed volume

Challenge: Scaling Support & Onboarding in a Complex Blockchain Ecosystem

LaqiraPay’s rapid expansion across seven blockchains and multiple DeFi applications brought increasing complexity for both end-users and merchant partners. The core hurdles included:

  • Slow support response times, especially during high-demand periods
  • Complex setup guidance for new users and vendors lacking blockchain expertise
  • Technical confusion leading to onboarding delays and reduced satisfaction

These issues directly impacted the user journey, potentially limiting both platform retention and the broader adoption of on-chain payments.

Solution: Instant, Intelligent User Assistance Powered by ChainGPT

LaqiraPay addressed these challenges head-on with the direct integration of ChainGPT’s Web3 AI Chatbot & LLM into the LaqiraPay website interface. This solution provided:

  • Conversational, AI-powered user support accessible from every page
  • Real-time guidance for setup, troubleshooting, and product discovery
  • Scalable, consistent onboarding experience for both newcomers and advanced users

ChainGPT’s AI engine, purpose-built for Web3 domains, enabled the LaqiraPay team to offer support that was not only instant, but also contextually aware and always available—without the overhead of a large, round-the-clock human support team.

Results: A More Engaged, Satisfied, and Informed User Community

Following ChainGPT integration, LaqiraPay saw tangible improvements including:

  • Higher user engagement: Community surveys and feedback revealed users found the platform more interactive and approachable
  • Increased satisfaction and platform trust: Especially among users exploring on-chain payments for the first time
  • Greater operational efficiency: Team resources were redistributed from repetitive support inquiries to higher-impact product initiatives
  • Accelerated onboarding: New users reported a dramatically smoother learning curve

The positive response was consistent across both end-users and vendors, with feedback underscoring how the AI assistant demystified crypto payments and empowered confident, independent platform use.

Why ChainGPT? (Advantages & Unique Selling Points)

  • Web3-native intelligence: Purpose-built for blockchain applications
  • Easy, API-first integration: Seamlessly plugged into existing infrastructure
  • Production-ready security & compliance: No compromise on safety
  • Rapid time-to-market: Complete integration in just 93 hours
  • Proven, user-centric results: Visible impact on engagement and satisfaction

The decision to integrate ChainGPT, rather than build an in-house solution, stemmed from a rigorous evaluation. The alternative would have required significant R&D, ongoing maintenance for blockchain connectivity, and continual security audits—making ChainGPT both a strategic and cost-effective choice.

LaqiraPay Testimonial

"Partnering with ChainGPT allowed us to accelerate our AI roadmap without compromising on security or performance. Their technology integrated seamlessly with our existing infrastructure, and the collaboration was smooth and professional from start to finish."

Future Outlook

LaqiraPay is poised to continue expanding its ecosystem, with ChainGPT as a strategic technology partner. As new dApps and blockchain networks are integrated under the Laqira Protocol umbrella, the team sees further opportunities to deepen AI-driven support and streamline user journeys—unlocking even greater real-world utility and adoption for crypto payments worldwide.

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About ChainGPT

ChainGPT provides specialized AI-powered APIs and SDKs tailored for Web3, simplifying blockchain integrations, accelerating innovation, and enabling real-time insights.